ZARMIND Terms of Use

1. About These Terms

These Terms govern your use of ZARMIND’s public website, Start a Project form, user account, Client Portal and other online paths that refer to them.

ZARMIND is an independent digital design studio operated by Abouzar Alipour in British Columbia, Canada. ZARMIND currently operates as an unincorporated personal business, works online and does not maintain a public office.

In these Terms, “ZARMIND,” “we,” “us” and “our” refer to the business operated by Abouzar Alipour under the ZARMIND name. “You” refers to a person using the website or related online services, including an authorized person acting for a business, organization or client.

Questions about these Terms may be sent to hello@zarmindstudio.com. Please do not send passwords, payment information, access keys, identity documents or confidential information by ordinary email.

2. Acceptance and Eligibility

By expressly accepting these Terms when asked to do so, you confirm that you have read and agreed to them.

You must have the legal capacity required in your place of residence to accept these Terms independently. If you act for a business, organization or client, you confirm that you have the authority required to provide information, manage the account and take the relevant actions.

Accepting these Terms does not, by itself, form a project contract or confirm that you have authority to sign one. Contracting authority and the terms of each engagement are addressed through the separate process and documents for that project.

If you do not agree to these Terms, you must not create an account or use a part of the service that requires their acceptance. Accessing public pages, within the use permitted by these Terms, does not by itself create a service contract.

3. Relationship to Enquiries and Project Agreements

Submitting a Start a Project form, creating an account, receiving an invitation or using the Client Portal does not by itself mean that a project has been accepted, services are guaranteed, time has been reserved, a final price has been offered or a service contract has been formed.

If ZARMIND and a client decide to work together, the scope of services, deliverables, responsibilities, schedule, fees, payments, ownership of deliverables and other engagement-specific terms will be set out in the contract or agreement for that project.

If documents conflict in relation to a project:

• the project-specific contract or agreement takes priority over these general Terms;
• the Privacy Policy governs the collection, use, retention and disclosure of personal information; and
• these Terms must not be used to change or avoid an express commitment made in a project-specific document.

In their current form, these Terms do not establish online sales, online payment or the complete formation of a service contract through the website.

4. Permitted Use

You may use ZARMIND’s website and online services only for lawful purposes connected with an enquiry, engagement, project, support matter or the management of your account.

When using these services, you must not:

• misrepresent your identity, affiliation, authority or contact information;
• access or attempt to access another person’s account, record, project, file or information without authorization;
• bypass security controls, access restrictions or protective measures;
• submit malware, harmful code, spam or content that disrupts the operation or security of the services;
• use the services to violate the law, intellectual property rights, privacy, confidentiality or other rights;
• provide information that you do not have the right or authority to provide;
• disrupt the website or services through automated requests or unusual volumes of activity; or
• extract, collect or use non-public information for a purpose outside your authorized relationship.

Ordinary, non-misleading links to ZARMIND’s public pages are permitted. A link or reference must not falsely suggest that ZARMIND sponsors, partners with or endorses a person, business or item of content.

5. Accounts and Sign-in Information

If an account is created or activated for you, you are responsible for providing and maintaining accurate, current account information.

Your sign-in method, password, secure link and other access information are personal and must not be shared with an unauthorized person. If you believe that your account or sign-in method may have been used without permission, you should report it as soon as reasonably possible through the account-help path or at hello@zarmindstudio.com.

An action recorded in an account is not necessarily treated as conclusive proof that it was taken by the account holder. Where there are signs of mistaken access, misuse or a security incident, ZARMIND may review the relevant identity, authority and activity before attributing an important action to a person.

ZARMIND will never ask you to send your password, complete sign-in code or secret through ordinary email.

6. Invitations and Member Access

An account or Client Portal invitation is intended only for its identified recipient and the record specified in the invitation. A recipient must not transfer the invitation or their access to another person.

A person inviting a member or managing that member’s access must have the authority to do so. Each member’s access is limited to their authorized enquiries, projects and information. Membership in one record does not by itself provide access to another.

If you receive an invitation, record or information by mistake:

• do not continue viewing, downloading, copying, using or forwarding it;
• report the issue to hello@zarmindstudio.com; and
• if reasonably requested by ZARMIND, delete the copies you received.

A report of mistaken access should not resend confidential information that is unnecessary for investigating the issue.

7. Review, Restriction and Suspension

Where there are reasonable signs of a breach of these Terms, unauthorized access, unlawful activity, a security risk or a threat to users, information or the services, ZARMIND may quarantine relevant content or temporarily restrict access.

Immediate action will be limited to what is needed to contain the risk and protect information or services. Where the situation is not urgent, ZARMIND may provide an explanation or a reasonable opportunity to correct the issue.

Access will not be permanently restricted or suspended without a basis. If a review shows that a restriction resulted from an error, appropriate access will be restored where practicable. This section does not create a response-time commitment, guarantee recovery or promise uninterrupted access.

8. Content You Provide

“Submitted Content” includes information, text, messages, files, images, documents, links, feedback, project content and other material that you provide through forms, an account, the Client Portal, email or another agreed channel.

Ownership of Submitted Content remains with you or its lawful owner. These Terms do not transfer ownership of your content to ZARMIND.

By providing content, you confirm that:

• you have the rights or authority required to provide it and use it in connection with the enquiry or project;
• to your knowledge, its provision and intended use do not violate the law or another person’s rights;
• information you provide about another person is relevant and necessary, and you have an appropriate basis for providing it; and
• you do not knowingly submit content that is unlawful, misleading, harmful or infringes another person’s rights.

ZARMIND does not independently guarantee or verify the accuracy, ownership or licensing of every item of Submitted Content. If there is a reasonable question about authority to use an asset, ZARMIND may request evidence, clarification or a suitable replacement before using it.

9. Limited Licence Required to Perform the Work

By providing content, you give ZARMIND a limited, non-exclusive licence to receive, store, organize, review, technically copy, convert, display to authorized people, protect, back up and use that content only as needed for the purpose for which it was provided and within the relevant enquiry or project.

This licence:

• does not transfer ownership of your content;
• does not permit its sale or rental;
• does not permit public publication, advertising, case studies, portfolio use or social-media use;
• does not permit its use to train public models or build datasets; and
• does not permit ZARMIND to use it for a purpose unrelated to the enquiry, project, support matter, security requirement or other valid obligation.

The licence continues only for as long as needed for the stated purpose, engagement, essential records, protection, dispute resolution or a valid legal obligation. The retention and deletion of personal information are governed by the Privacy Policy, while rights in project deliverables are determined by the applicable project agreement.

10. Sensitive Information and Private Access

Do not send passwords, complete payment information, private keys, secrets, identity documents, medical information or confidential information that is unnecessary for reviewing the matter through a public form or ordinary email.

If a project genuinely requires private access, an appropriate secure method will be arranged separately. Access requests must be limited to what is necessary. Providing access does not transfer ownership of an account, domain, service or client information.

Accidental submission of sensitive information does not create an obligation to use it. ZARMIND may restrict access to it, quarantine it or coordinate a safer alternative with the sender to reduce risk.

11. Review and Handling of Problematic Content

If Submitted Content may be unlawful, harmful, infected, infringing or outside the permitted scope, ZARMIND may pause its processing, quarantine the file, restrict access or request clarification or a replacement.

Content will not be permanently deleted without a reason unless keeping it would be unlawful, unsafe or inconsistent with a valid obligation. Where practical and lawful, an authorized person will be notified before a material deletion.

ZARMIND is not required to monitor all Submitted Content in advance. This does not prevent ZARMIND from reviewing a valid report or taking action required for security, legal compliance or the protection of another person’s rights.

12. ZARMIND Content and Intellectual Property

Except for content owned by clients, users or third parties, the content of ZARMIND’s website and services—including copy, visual identity, logos, graphics, original imagery, content structures and other original assets—is owned or lawfully used by ZARMIND.

You may browse public pages normally to review and evaluate ZARMIND’s services and, where reasonably needed, retain a limited copy for personal or internal, non-commercial use.

Unless permitted by law or an express licence, you must not:

• republish, sell, rent or present ZARMIND content as your own product or service;
• alter or use ZARMIND’s logo, visual identity or content in a way that falsely suggests affiliation, sponsorship or endorsement;
• systematically extract, reconstruct or aggregate a substantial part of the website into another service;
• use non-public content or a substantial collection of public content to build a dataset or train a model; or
• remove or obscure ownership, copyright or attribution notices accompanying the content.

These Terms do not restrict a use that the law permits without authorization.

13. ZARMIND Name and Marks

The ZARMIND name, logos and related identifiers are used to identify ZARMIND’s activities. Unless and until registration has been completed and confirmed, ZARMIND is not represented as a registered trademark and the ® symbol will not be used.

Nothing in these Terms grants permission to use the ZARMIND name, logo or identity in a business name, domain, product, advertisement or misleading representation.

Accurate textual references to ZARMIND—including attribution, discussion of an experience or an honest review—are permitted where they are not misleading and do not create a false impression of affiliation or endorsement.

14. Client Assets and Project Deliverables

Ownership of assets and content supplied by a client remains with the client or their lawful owner.

Ownership of project deliverables, the timing and conditions of any rights transfer, licences, source files, third-party assets and rights that existed before or independently of the project are determined only by the applicable project contract or agreement.

Displaying a file or deliverable in the Client Portal does not by itself transfer ownership, grant a final licence, constitute complete acceptance of the deliverable or confirm settlement of the project.

15. Case Studies, Portfolio Use and Testimonials

ZARMIND may publicly use a client’s name, logo, quotation, image, result or project-related deliverable in a case study, portfolio, social-media post or marketing content only with valid approval.

Approval must make the scope of use clear. Approval of one quotation, image or project does not permit publication of all information, files or confidential details relating to that client.

Where a contract grants a specific right to display the work publicly, that contract governs. A later request to amend or stop the use will be reviewed in light of the contract, the rights of those involved and the status of publication; no particular outcome is guaranteed in advance.

16. Third-Party Assets and Downloads

Fonts, images, software, libraries, templates, open-source content and other third-party assets remain subject to their owners’ terms and licences. Their presence or use in a website or project does not transfer ownership to ZARMIND or the client.

If a file is offered for public download, its permitted use must be stated with the file or in the applicable licence. Availability for download does not by itself permit unrestricted use, resale, removal of attribution or breach of a third-party licence.

17. General Suggestions and Feedback

If you voluntarily provide a general suggestion or feedback about the website or services, ZARMIND may use it within reasonable limits to review and improve the services.

Providing feedback:

• does not transfer ownership of your original content;
• does not create a perpetual, unrestricted licence to use files or confidential information;
• does not require ZARMIND to implement, pay for or accept the suggestion; and
• does not permit public use of your name or statement as a testimonial.

18. Reporting Infringement

If you believe that content in a channel controlled by ZARMIND infringes your intellectual property rights or those of a person you represent, you may report the matter to hello@zarmindstudio.com.

The report should identify the content, its location, the right claimed, the basis of the reporter’s authority and suitable contact information to the extent necessary. ZARMIND may request additional information for a fair review and may temporarily restrict access to disputed content where there is a reasonable basis to do so.

19. General Website Information

ZARMIND takes reasonable steps to keep public website content clear, accurate and current. Content may nevertheless contain errors, omissions or delayed updates.

Public website information is provided to introduce ZARMIND, its services and possible ways of working together. It is not, by itself, a final offer, fixed quotation, guaranteed result or commitment to provide a service.

General website content is not legal, financial, tax, security or other professional advice tailored to your circumstances. A decision requiring that expertise should be reviewed with an appropriately qualified professional.

ZARMIND may correct, update or remove public content. Those changes do not amend an existing project-specific contract or commitment.

20. Accessibility

ZARMIND takes reasonable steps to make its website and online services understandable and usable by a diverse range of users.

Complete compatibility with every device, browser, setting or assistive technology is not guaranteed. This does not remove ZARMIND’s responsibility to review and address barriers within its control or to meet applicable legal requirements.

If you encounter a barrier when accessing content or completing an action, you may send the necessary details to hello@zarmindstudio.com. Where possible, ZARMIND will try to provide a usable alternative or review a barrier within its control.

An accessibility report should not include sensitive or confidential information that is unnecessary for identifying the issue.

21. Third-Party Links and Services

ZARMIND’s website and services may link to independent websites, tools or services or connect to them for specific functions.

Each independent service has its own terms, privacy policy, capabilities and operating practices. ZARMIND does not guarantee the content of every external page, its later changes or the continued availability of a service outside ZARMIND’s control.

A link does not by itself represent full endorsement, partnership or acceptance of responsibility for all activities of the third-party provider. You should review relevant information and terms before using an external service.

This section does not exclude ZARMIND’s responsibility for selecting, configuring, presenting or using a third-party service to the extent that those actions are within ZARMIND’s actual control. The Privacy Policy explains how personal information is handled by service providers selected by ZARMIND for its operations.

22. Availability and Changes to Online Services

ZARMIND takes reasonable steps to keep its website and related online services available. Continuous, uninterrupted, completely secure or error-free availability is not guaranteed.

Access may be temporarily limited because of maintenance, updates, technical faults, security incidents, provider outages or events outside ZARMIND’s reasonable control.

Where practical, a planned change or interruption that materially affects an account or the Client Portal will be accompanied by proportionate notice. This section does not create an SLA, recovery-time commitment or specific response-time promise.

ZARMIND may change or discontinue a public or non-essential feature, but must not use that change to remove an express project commitment, prevent lawful access to information or avoid an existing agreement.

23. Warranties and Commitments

ZARMIND operates its public website and online channels with reasonable care and in accordance with applicable legal obligations.

Except where the law or an express agreement requires otherwise, ZARMIND does not guarantee that:

• the website or online services will always be uninterrupted, error-free or free from vulnerabilities;
• all content will be complete or current at all times;
• an independent third-party service will remain continuously available or unchanged; or
• submitting an enquiry, creating an account or relying on general website information will result in project acceptance or a particular business outcome.

This section does not limit or replace a warranty, commitment or remedy expressly accepted in a project-specific agreement.

24. Scope of Liability Under These Terms

Liability relating to the scope of services, deliverables, schedule, payments, changes, ownership, handover and performance of a project is determined by the contract or agreement for that project.

These general Terms do not create an invented financial cap or a single limitation of liability for every project. Any engagement-specific limitation must be appropriate to that engagement and stated clearly in its contract.

To the fullest extent permitted by law, ZARMIND is not responsible for loss or disruption arising solely from:

• unauthorized use or use contrary to these Terms;
• inaccurate or incomplete information that ZARMIND could not reasonably have identified;
• an independent decision based on general website content instead of advice or an agreement appropriate to the user’s circumstances;
• the operation or interruption of an independent third-party service outside ZARMIND’s reasonable control; or
• an act or omission by a person who accessed an account or information without valid authority, provided that ZARMIND did not breach an applicable obligation.

These exclusions do not relieve ZARMIND of responsibility for its own act or omission where the law holds it responsible.

25. Rights and Liabilities That Cannot Be Waived

Nothing in these Terms is intended to:

• waive a consumer’s rights, benefits or protections that cannot lawfully be waived;
• exclude or limit a liability that the law does not permit to be excluded or limited;
• exclude responsibility for fraud, intentional misconduct or another breach that cannot lawfully be waived;
• make ZARMIND’s applicable privacy, confidentiality or information-protection obligations ineffective; or
• prevent a user from exercising a legal right or applying to a competent authority.

If a limitation in these Terms cannot lawfully be enforced in a particular case, it will be limited or made ineffective only to the extent necessary. The remaining valid provisions will continue to apply.

26. Changes to These Terms

ZARMIND may review these Terms to reflect legal, operational or security changes or an actual change to the services.

The current Terms will be published with a version number, effective date and last-updated date. Changes apply prospectively and do not rewrite a project agreement, recorded approval or commitment that was previously accepted expressly.

If a material change affects rights, obligations, an account or the Client Portal, ZARMIND will provide notice proportionate to its importance and effect. Where the law or the nature of the change requires renewed acceptance, continued use alone will not replace express acceptance.

The version accepted by a user at an acceptance point must remain identifiable where necessary. The technical method used to record and retain that history will be determined during implementation.

27. Stopping Use and Closing an Account

You may stop using the website and online services. If you have an account, you may request its deactivation or closure through the Account or account-help path.

Closing an account is not the same as immediately deleting all information. ZARMIND may retain information where needed to complete an engagement, preserve approvals and essential records, perform a contract, meet financial or legal obligations, maintain security, resolve a dispute or protect the rights of those involved.

Requests to access, receive a copy of, correct, deactivate or delete personal information are reviewed under the Privacy Policy. Account closure must not be used to erase a valid record of an action, approval, handover, payment or dispute.

If the requester is the only representative or manager of an active record, membership, transfer of access or protection of the client’s records may need to be addressed before their access is closed.

28. Restriction or Termination by ZARMIND

ZARMIND may restrict, suspend or end access to an account, the Client Portal or a specific part of the services because of:

• a material or repeated breach of these Terms;
• unlawful use or infringement of another person’s rights;
• a security risk or suspected unauthorized access;
• a mistaken invitation, membership or permission;
• a genuine threat to information, users or service operation;
• a legal requirement, valid order or the end of the relationship that provided the basis for access.

In an urgent situation, access may be restricted without advance notice and only to the extent needed to contain the risk. In a non-urgent situation, where practical and lawful, ZARMIND will provide a general reason and a reasonable opportunity to correct the issue or obtain necessary information.

Termination must not be used to remove a project obligation, prevent the lawful exercise of rights or conceal a valid record. Where possible and subject to security, confidentiality, the rights of others and the applicable contract, an appropriate way will be provided to obtain information or deliverables that the user is entitled to receive.

Closing or ending access does not affect provisions that by their nature need to continue, including intellectual property, confidentiality, valid records, payment obligations, applicable limitations of liability, governing law and dispute resolution.

29. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

This choice of law does not remove mandatory legal protections that may apply because of a user’s location or circumstances. Nothing in these Terms limits a right that cannot lawfully be waived.

30. Dispute Resolution

If an issue arises concerning the website, an account, the Client Portal or these Terms, the parties are encouraged to begin by sharing relevant information and making a good-faith effort to resolve the matter directly.

You may begin that conversation by contacting hello@zarmindstudio.com. Sending an email does not by itself suspend a legal deadline or replace formal notice required by law or a specific contract.

If the matter is not resolved through direct communication, either party may exercise its rights before a competent court, tribunal or authority.

These Terms do not:

• impose mandatory arbitration or mandatory alternative dispute resolution;
• prohibit a user from participating in a class proceeding where the law permits it;
• restrict the right to publish an honest review; or
• prevent a complaint or report to a competent regulator or legal authority.

31. Severability

If a court or competent authority finds that part of these Terms is invalid, unlawful or unenforceable, that part will be limited or made ineffective only to the extent necessary.

The remaining valid provisions will continue to apply unless removing the affected provision would fundamentally defeat the basis and meaning of the agreement.

32. No Waiver

If ZARMIND or a user does not enforce a right immediately, that fact alone does not represent a permanent waiver of the right.

A waiver of a right or breach applies only within the scope and circumstances clearly accepted and does not automatically extend to a later matter.

33. Headings and Interpretation

Section headings are provided for readability and do not independently change the scope or legal meaning of a provision.

Words such as “including” do not limit a list to the examples stated. The singular may include the plural, and the plural the singular, where the context requires.

An ambiguity will not be interpreted automatically against a party solely because that party prepared the initial text. This principle does not displace a mandatory legal protection or rule of interpretation.

34. Language

These Terms are provided in Persian and English. Each version must read naturally in its own language and remain equivalent in meaning.

The version that will take legal priority in the event of an interpretive difference remains an open decision pending legal review. Until that review is complete, neither version is identified in these Terms as the governing version.

35. Contact and Version Information

Questions about these Terms, reports of access or security issues, and account-related requests may be started through hello@zarmindstudio.com. Where a dedicated path exists in the Account or Client Portal, using it may preserve the relevant context and record more accurately.

Before publication, these Terms must include an actual version number, effective date and last-updated date. A placeholder must not remain in the public version.